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“Working with Copernicus has allowed our management team to fulfill their potential. We now have a common, clear understanding of our business, vision and goals. A documented strategy and implementation plan which maps out where we are going, how we will get there and when we should be there by. Our staff morale has never been higher or customer feedback better, facts which are reflected in our results”
“We had reached a crossroads in our business. Copernicus brought, insight and clarity to our strategic planning process, and ensured the buy-in of the entire staff. From management to the shop floor, and even our suppliers. Our new systems and structure are more effective, our time management better and we even get more time to spend with our families”
“We knew we had a good product, and we believed that there would be demand for it overseas, but the potential up-front investment had been putting us off. Copernicus proved a most cost effective solution to taking our products to new markets. The whole market research, benchmarking and identifying of distributors was a really cost effective process. Today 20% of our sales are export, we are not quite so reliant on the UK economy, and Copernicus continue to develop new opportunities on our behalf”
“Following several years of aggressive organic growth we had achieved a decent market position, but were not really reaping the benefits of it. Our involvement with Copernicus has radically improved our efficiency, streamlined our systems and put in place a coherent strategy that everyone in the business understands. The values into action programme was one of the most powerful workshop syndicate exercises I have ever been involved in”
“The manufacturing business has never been tougher. Copernicus brought new ideas, energy and an enthusiasm for the tasks in hand that was taken on board by everyone in the business. We can now honestly say that we are customer rather than product focused, and our company structure now reflects this. We buy, sell and service our customers better than ever before and are starting to see the benefit of that on our bottom line”
“As a third generation family business we had become set in our ways, reliant on an established customer base, seeing our margins shrink and the pressure on us personally rise. The work we have done with Copernicus has had a substantial and sustainable impact on our business. From the identification of new markets and customers to the new products and services required to take the business forward, their insightful input has been invaluable. Our management and staff now have the skills, responsibilities and commitment to see through our new strategy as we work towards a common vision and a fourth generation”
“Change is never easy. People resent and fear it, but our business needed to change to survive. Copernicus have brought clear focus to our strategy and enabled a team, customer orientated mind set with which to fulfill it. The business now runs more smoothly, more profitably and with better cash flow. I am even getting my golf handicap down”
“We had tried export in the past and failed miserably. Using Copernicus as an outsourced export department has brought us to the point where we now have distributors in the Middle East and Europe who really want to work with us, with whom we have a common business understanding and therefore expectations of continuity for the future”
“The fact that our business launch has been so successful is purely down to the effort that we put in to a detailed plan. Copernicus were involved throughout this process. Facilitating meetings, bringing ideas to the forefront, good and not so good, and encouraging us believe in ourselves. The structure and systems they helped us to evolve and perhaps even more importantly, the values platform on which we operate have made a significant contribution not only to our EBIT, but also to the business culture we work in and enjoy everyday”
“When we faced the first serious downturn in our business after becoming established for 10 years, the addition of Copernicus to the management team helped us make the transition to a more customer orientated and diverse operation. Nine months later we can already see the benefit in our performance from the workshops and the resulting changes. Not just financially, but also in the way our customers value our improved levels of performance and the atmosphere throughout the factory”